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Getting Smarter with The New Artificial Intelligence Features in Dynamics 365

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Artificial Intelligence Features in Dynamics 365

It is no doubt that artificial intelligence can bring a transformative impact on any system it is used with.

To further add value to the users of Microsoft Dynamics 365, new features of artificial intelligence were introduced in October 2018.

Microsoft Dynamics 365 was introduced two years ago to bring in a cohesive and comprehensive system for Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP).

Now, with the addition of AI features, Dynamics 365 will simplify the work of the business by providing accurate and detailed insights into their customers and the market scenario.

With this implementation of AI, Microsoft aims to impact the three main areas of any business – sales, customer service and marketing.

The AI features for Dynamics 365 has been released for sales and customer service. Dynamics 365 for market insights are expected to release soon in the next few months.

Enabling Better Customer Service

All of the features of the AI-enabled Dynamics 365 Services has been interfaced in such a way that the results of the insights are displayed in a simple, readable form, majorly in the form of charts and graphs.

Various dashboards for customer satisfaction, case resolution, KPIs, incoming cases and topics have been designed with backing from the insights of AI.

Each of these dashboards can provide direct details into the customers, their response levels, the points that created an impact and so on. This information will be useful for the business to:

  • Improve Customer Satisfaction – The pain points of the customers like the response time, the satisfaction of the information given, satisfaction with the products, identifying the necessities, etc can be directly analysed from the dashboards. It provides a platform for the business to understand what drives the customers and what pushes the customers away and build a better customer service based on the gathered data.

 

  • Improve Business Performance – The KPI Summary Dashboard plays an important role in understanding the areas where the business lacks. The various cases in the KPI can be analysed to identify and understand where the performance is dropping down affecting the entire business performance and take steps to rectify the situation.

 

  • Minimize Errors and Maximize Output – Dynamics 365 is all set to introduce virtual agents which will greatly cut down the interference of the humans in the customer service. Support systems can be made swift and accurate with AI tools resolving the issues of the customers faster than a human and efficiently so. Microsoft Conversational AI, which is planned to release soon, will solve complex problems for the customers effectively with great accuracy and ease.

Pro-Active Sales

A typical sales rep has to think on the feet, make effort every single time with the customers and hopes that the conversations are getting them closer to making a sale.

But there was no concrete way to know the conversations they have, the moves they take will definitely make a positive impact on the customer but with the new AI-backed Dynamics 365 for Sales, the job of a sales rep has reduced greatly.

Here’s how the AI can help the sales team.

  • Make Meaningful Conversations with Customers – The sale of a product is dependent on how well the sales rep makes the conversations. The new AI features in Dynamics 365, Talking Points and Notes Analysis, will help exactly for that. A sales rep has numerous conversations in a single day and when the rep meets the same lead after a few weeks, it is natural for them to forget any personal conversations they had earlier. The Talking Points feature will help in adding a personal touch to the conversation by providing information related to the conversation the sales rep had earlier with the same customer. This helps in making the customer feel special and important. The Note Analysis will provide the next action that the sales rep can take as the person takes notes based on the data and the pattern.

 

  • Score The Promising Leads – The features of Predictive Lead Scoring and Predictive Opportunity Scoring will help the sales department to make an analysis and understand which are the promising leads that are worth spending the time. This could help to weed out the leads that will prove difficult to convert and help the team prioritize the leads that will be easier to convert. Also, another feature, Who Knows Whom, will help to convert the cold calling to referrals by identifying the connections with the existing leads and sales to get a formal line of introduction to new leads.

 

  • Simplified Sales Reports – The Sales Manager will be able to view the complete sales reports, the performance of the team, the most commonly asked queries and other similar parameters to grasp the total outcome of the efforts of the entire sales team.

Predictive Insights

The yet-to-be-released AI-enabled Dynamics 365 for Market Insights will prove to be completely valuable for the marketing team.

Based on the data and the analytics gathered from social media and webpages, the AI can provide predictive insights into what the next steps of the customers are and create strategies based on these outcomes leading the customers towards conversions.

This feature will help the business to stay a few steps ahead of the competitors and bag customers efficiently.

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Microsoft

How To Change Your Screen Resolution In Windows 10

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Screen Resolution In Windows 10

So you are not comfortable with the screen resolution of your Windows 10 computer?

Well, don’t worry because in this guide we are going to walk you through step by step on how you can easily change your screen resolution once and for all. Stay tuned!

Change your screen resolution (Step-By-Step)

Your screen resolution plays a huge impact on your usage. It determines how accurately you perceive all the information.

And if you are not comfortable with your screen resolution and if you want to change it, then simply follow the above steps…

Firstly, you click on your Windows icon on the bottom left. And then click on that little “gear icon”, your settings option.

Windows settings

After that, you will open up a new tab. From there, you click on this option called “System”.

System

And from there you will be taken to another page. Over there, on the right sidebar, you will this option called “Display” and you click on that.

And then you scroll down a bit and then click on this option which says “Advanced display settings”.

Advanced Display Settings

After that, you will see your “Resolution” drop-down menu. And through that, you can easily change the screen resolution of your Windows 10 computer.

The other way you can change your screen resolution is by following the above steps…

Simply go to your Windows search box and then type in “Change the screen resolution”. And then click on the option with a description which says “System settings”.

Change the screen resolution

And then you will see the “Resolution” drop-down menu appear again. All you do now is click on that and choose your preferred resolution.

What if you do not see the “Resolution” drop-down menu

This is a common issue where many Windows users do not see the “Resolution” drop-down menu.

And to get that drop-down menu, simply go through the above steps…

Firstly, go to the “Advanced display settings” page again. And from there click on this option called “Display adapter properties”.

Display adapter properties

And then you will open up another new tab depending on your computer.

From there click on “Properties”. After that, you will open up another new tab.

Properties

Then, click on “Driver”. And then click on “Update Driver”.

Update Driver

After that, you will open up a new tab and then click on this option which says “Search automatically for updated driver software”.

Search automatically for updated driver software

And then your computer is automatically going to search for a new software for your computer.

And after its installed, simply restart your computer and go through the process we mentioned earlier again.
Also, you might want to check out this guide on fixing your Windows 10 black screen with cursor issue if you ever experience this problem after changing your screen resolution.

Image credits: Youtube

Final thoughts

So this is a step by step guide on how you can easily change the screen resolution in Windows 10.

If you liked this article, feel free to give it a small social share.

Also, if you have any queries, feel free to comment down below.

Till then, cheers!

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Microsoft

How to activate Windows 10 for free in 4 ways

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How to activate Windows 10 for free

By following this content, you will be able to know about “how to activate Windows 10 for free”. You know that the windows 10 is the latest version of the operating system from Microsoft. On the online, you will be able to download it for free but for genuine activation, you need to pay for it. So, if you don’t want to spend your money for activation your Windows 10, then you can follow this content. In this content, we discuss four ways to activate your operating system easily. Now read the full content.

How to activate Windows 10 for free

If you want to activate your Windows 10 without using any kinds of software, then you can follow this method. In two ways you can activate your windows like manual activation and by using a file. Now see the manual possess.

Manual activation

If you want to activate your Windows 10 by manually then you can follow this possess. For that, first, you need to the right click on the windows key of your computer. Then you will see a menu and now find the Command Prompt (Admin) option and select this option for open. After opening the Command Prompt (Admin) then paste the cmd “slmgr /ipk yourlicensekey” to install a license key (yourlicensekey is the activation key you got above). Then hit the enter button.

Home: TX9XD-98N7V-6WMQ6-BX7FG-H8Q99

Home N: 3KHY7-WNT83-DGQKR-F7HPR-844BM

Home Single Language: 7HNRX-D7KGG-3K4RQ-4WPJ4-YTDFH

Home Country Specific: PVMJN-6DFY6-9CCP6-7BKTT-D3WVR

Professional: W269N-WFGWX-YVC9B-4J6C9-T83GX

Professional N: MH37W-N47XK-V7XM9-C7227-GCQG9

Education: NW6C2-QMPVW-D7KKK-3GKT6-VCFB2

Education N: 2WH4N-8QGBV-H22JP-CT43Q-MDWWJ

Enterprise: NPPR9-FWDCX-D2C8J-H872K-2YT43

Enterprise N: DPH2V-TTNVB-4X9Q3-TJR4H-KHJW4

After complete, these possess then you need to press this command “slmgr /skms kms8.msguides.com” for connecting to KMS server. For last time, now type on the cmd command “slmgr /ato” and hit the enter button. Now you were successfully active your windows 10. So, let`s checks your windows activation from the properties option.

Using a batch file

For activating windows ten by using this way first, you need to create a new text document. Then go to the this link and copy the text. After the copy, the text now opens the new text document file that was created and paste the text on the document. After that then you need to save the file at the “windows 7.cmd” and now click on the save button. After saving the file then you need to open it as the run as administrator. When you were clicking on the run as administrator option, then wait for the few moments and restart your pc and see your windows is activated.

Activate Using Microsoft Toolkit

If you want to activate your Microsoft Windows 10 by a single click with a tool, then you can use this tool on your pc. This app is one of the best of for activating windows easily by the single click. However, first download the ms toolkit on your PC. You can find it in the zip format. Then you need to disconnect your internet from your computer with the anti-virus program. Now unzip the file and run the MsToolkit.exe on your PC. Now you will see a window with two options, so select the windows OS option from it.

Now Simply Navigate to the Product Key Tab, and choose your windows edition, then click on the install option and wait for the few minutes for complete activating possess. After complete to the activate possess, then you will see a success message on the terminal. Click on the active button and restart your computer. Now go to the properties option and see your windows ten is activated!!!

Activate Using Windows Loader

The windows loader is another best windows activator tool that can allow you to activate your windows ten easily by the single click. It is a virus free tool, so you can easily use it to activating your PC. So, download this tool and activate your windows easily.

I hope now you know “how to activate Windows 10 for free”. By following this content, you will be able to activate your Microsoft windows freely. But one thing remembers that for activating windows by using the tool you must need to disable your antivirus program with the Internet connection. Most of the time the toll is harm for your computer. So, take your own risk.

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Migrate Entourage to Outlook – Import Mac MBOX files to PST

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Mac MBOX files to PST
migrate entourage to outlook

Switching from Entourage to Outlook platform? Transferring your mailboxes from one email client to another email client can be a tedious task. Especially regarding all the complications involved in the conversion procedure. Now consider all these complexities along with the sheer amount of human effort and time required to perform the steps. Quite a problematic situation! Moreover, migrations typically require particular hardware as well as pedantic technical knowledge to complete. The same is true in the context of Microsoft Entourage emails to MS Outlook migration. So we have here the tested solutions which will help you achieve the conversion effortlessly.

Need for Entourage to Outlook PST Conversion?

These are the evolving days of technology where professionals keep their data on cloud and email server. The desire to so the same could be a valid reason for changing the platform which ultimately leads to data migration. But still why switch to Outlook? After all, there is an ocean of email applications to choose from. The main reason is data security. Outlook imparts strict security protocols to safeguard the mailbox data. Additional benefits include advance anti-spam filters, compatibility with Exchange server, task management facility and many more.

Now, in the context of Entourage, it has the facility to save its mailbox data in MBOX file format. While this format is among the most popular mailbox extensions, it still is a problem when switching to Outlook. Why? Because Outlook has its own exclusive format i.e., PST. So if the user desires to save his/her old emails, the only course of action is MBOX to PST Conversion. Without it, the incompatibility could produce a problem for the user in accessing the email files.

User Queries related to conversion

There are large number of user who face the problem of converting Entourage to Outlook. Some of the most frequently asked Queries are:
“ I am trying to convert .mbocx to .pst but unable to do find any route pls provide me some help”

“I was previously working on Thunderbird but now I am currently using Outlook. How would I get my data from there without any data loss.

“Please suggest me some software for the conversion of .mbox file to different platform.??”

Manual Solutions

Following are some manual step that could be followed for converting Entourage to Outlook.

Steps to Migrate Entourage files to Outlook

  • Export Entourage file in Entourage()
  • Launch Entourage in your System
  • Go to File Menu then click on Export >> Items to an Entourage Archive
  • Select the items that you want to export & click on right arrow
  • When prompted about deleting items after export, choose No
  • Now hit the Save button to export Entourage data

Import Entourage in Outlook 2011

  • Open Outlook for Mac 2011 and goto File -> Import
  • Choose Entourage Archive(.rge) and continue
  • Select the Entourage data file and click on Import button
  • Once the process is completed click on Done.

Import the Entourage files from Outlook 2011 to Outlook 2016

  • Open Outlook 2016 on your Mac machine
  • Go to menu and click Tools -> Import
  • Select Outlook 2011 data on this computer
  • Continue till the import process begins. All items will be imported from Outlook 2011.

Limitations

  •  The whole process is time-consuming and lengthy.
  •  Technical expertise is required to understand the process.
  •  There is a chance of data loss in case you have a large amount of data.
  • The failure rate is quite high as compared to the software.

There are various alternative platforms available for the conversion but some of these alternative solutions are unhealthy and manipulative. You need a quality Entourage Mac MBOX to PST converter that is fast, user friendly and provide accurate result. It is largly required by many users to achieve a compatible email client.

Automated Solution — Mac MBOX Converter

Systools Mac MBOX converter is an easy way for the migration of MBOX to multiple platforms including Outlook PST. This software allows users to migrate from Entourage to Outlook without any complications whatsoever.

Certain key Features include conversion of Entourage files to PST, EML, PDF, HTML(retained email properties). Not only this the software also maintains the integrated structure of email after conversion to PST. One of the most outstanding features that it supports multiple Mac MBOX files (unlimited) at once.

STEP 1: Add the file to export your contents.

STEP 2: Select the email client file location from your system and press next.

STEP 3: Select the particular mail that you want for the migration.

STEP 4: Select the mode in which you want to convert the file and select the saving location.

Conclusion

The entire problem of converting the Entourage to Outlook could be easily sorted with the help of a third party software which makes Mac MBOX to PST conversion easily and fast to satisfy the user need and could easily perform the tasks. Whereas using a manual solution may not provide an accurate result and takes more time too.

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